Data & Privacy
Your personal data matters to us. This policy explains exactly what information ph90 collects, how we use it, and the rights you have as a player in the Philippines. Please read it carefully before creating an account.
ph90 is a Philippines-based mobile entertainment platform offering sports betting, bingo, casino-style games, and virtual entertainment to players aged 21 and above. We operate under applicable Philippine regulations and are committed to handling your personal data responsibly and transparently. This Privacy Policy applies to all users who visit our website, use our mobile app, or interact with any of our services. When we refer to "ph90," "we," "us," or "our" in this document, we mean the ph90 platform and its operating entity. If you have any questions about how your data is handled, you can reach our support team at the email address listed in the footer of this page.
When you register for an account, we collect personal information including your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. During normal use of the platform, we also collect transactional data such as deposit and withdrawal records, betting history, and game activity logs. We automatically collect certain technical data when you access our platform, including your IP address, device type, browser version, operating system, and session timestamps. If you contact our support team, we retain records of that correspondence to help resolve your query and improve our service. We do not collect sensitive personal information such as biometric data, health records, or political opinions, and we have no intention of doing so.
The primary purpose of collecting your data is to operate your account, process deposits and withdrawals, and deliver the gaming and entertainment services you have signed up for. We also use your information to verify your identity and age in compliance with Philippine gaming regulations, which is a legal obligation we cannot waive. Your contact details allow us to send you important account notifications, security alerts, and service updates — these communications are not optional as they are necessary for the safe operation of your account. With your consent, we may also send you promotional messages about new games, offers, or platform features; you can withdraw this consent at any time by updating your communication preferences. We use aggregated, anonymised data to analyse platform performance, improve user experience, and make informed decisions about future features.
ph90 processes your personal data on several legal grounds depending on the nature of the processing activity. For account registration and the delivery of our services, processing is necessary for the performance of a contract between you and ph90. For identity verification and anti-money laundering checks, processing is required to comply with our legal obligations under Philippine law. Where we send you marketing communications, we rely on your consent, which you may withdraw at any time without affecting the lawfulness of processing carried out before withdrawal. In some cases, we may process data on the basis of our legitimate interests — for example, to detect and prevent fraud, to secure our platform, or to improve our services — provided those interests are not overridden by your rights and freedoms. We will always tell you the legal basis for any new processing activity that materially affects you.
ph90 does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification providers, and cloud infrastructure partners — but only to the extent necessary for them to perform their services, and always under strict data processing agreements. We may disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legal order. In the event of a business transfer, merger, or acquisition, your data may be transferred to the new entity, and we will notify you of any such change in advance. All third parties who receive your data are required to handle it in accordance with applicable data protection standards.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering regulations. After the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you request deletion of your account, we will process that request promptly, subject to any legal obligations that require us to retain certain records. You can contact our support team at any time to ask about the specific retention period that applies to your data.
ph90 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with our services. Essential cookies are required for the platform to operate and cannot be disabled. Analytical cookies help us understand which features are most popular and where players encounter difficulties, allowing us to make targeted improvements. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable regulations.
As a player based in the Philippines, you have a number of rights in relation to your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. You have the right to request deletion of your data, subject to our legal retention obligations, and to object to certain types of processing, including direct marketing. You also have the right to data portability — meaning you can request that we provide your data in a structured, commonly used format so that you can transfer it to another service. To exercise any of these rights, please contact our support team using the email address shown in the footer; we will respond to all verified requests within a reasonable timeframe and in accordance with applicable law.
ph90 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained in data protection best practices. We conduct regular security assessments and penetration tests to identify and address potential vulnerabilities in our systems. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authority as required by law, without undue delay.
ph90 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will notify you by posting a prominent notice on the platform and, where appropriate, by sending you a direct communication to the email address registered on your account. The date at the top of this page will always reflect when the policy was last revised. We encourage you to review this policy periodically so that you remain informed about how we protect your data. Continued use of the platform after any update constitutes your acknowledgement of the revised policy.
Quick Answers
Straight answers to what Filipino players ask most about their data on ph90.
Our support team is ready to help with any privacy-related queries. You can also visit our FAQ page for quick answers, or log in to manage your account preferences directly.